Workflow
Design and automate documentation workflow process. Empower content producers to produce high-quality content that exceeds customer expectations.
Fueling Knowledge bases for companies like
Workflow designer
- Fully configurable and customisable to your business process.
- Setup your documentation workflow and assign workflow status.
- Tweak workflow status to be edit and read-only modes.
Workflow assignment
- Assign workflow status to any articles.
- Assign an owner for workflow status and set due date.
- Workflow status can be applied to different article versions.
Document360 workflow feature helps us to manage the peer-review and approval process easily. This has helped us provide feedback and be more productive.”
– Elsa Tolsma, Technical Writer, Cenosco.
Analytics
- Able to filter articles based on workflow status.
- Bulk operations to update workflow status in bulk.
- Able to prioritise overdue workflow tasks.
