Knowledge Base Assistant
For SaaS products and websites
Your 24/7 automated support team, delivering in-app help to the right customer at the right time, and actively deflecting incoming support tickets.
Fueling Knowledge bases for companies like
24/7 Access to Help
Knowledge Base Assistant can be seamlessly added to your SaaS product or website. Providing help on-demand to your customers, where and when they need it.
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Branding & Customization
Customize the look and feel of the Knowledge base assistant with custom fonts, color, launcher icon to perfectly resemble your SaaS app or website.
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Context aware Help via URL mapping
Serve right content (single article, list of articles, or a set search results) to the customer inside your SaaS application or website based on their current URL parameters.
A smart assistant that blends in with your brand
Security
Restrict the assistant to appear only on your apps and website(s) using the domain restrictions.
Custom CSS/JavaScript
Support for Custom CSS / JavaScript for advanced users to give more branding options.
Custom Links
Add custom links like a support email or a contact page to help your customers get in touch.