Knowledge Base Site
For Customers and Employees
A simplified site for content consumers (customers and employees), with the state of the art search and optimized for reading on any device.
Fueling Knowledge bases for companies like
Branding & Customization
Style your knowledge base with branded colors or a custom domain. Customize your header and footer navigation with links, call-to-action buttons, or social icons.
Real-time Search Engine
Search the entire knowledge base, not just article titles, with an AI-powered search engine that returns context-sensitive results in milliseconds.
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Access anywhere
The responsive design of the knowledge base adjusts to the user’s screen size and orientation to give uninterrupted reading experience.
Simple Navigation
The tree view navigation helps readers to visualize the full structure of your knowledge base. Helping them to move from one category to another easily.
Security & Access
Control who’s reading your knowledge base by making it public (accessible via internet) or private (requiring users to log in).
Public or Private
Turn you knowledge base access to public or private with a single click.
IP Restriction
Restrict access to your knowledge base to certain IP range.
Portal role restriction
Owner or Admin can set category and version level restriction for other roles.
For Private Knowledge Base
Readers Management
Manage readers via portal, import from CSV, API, SSO, and self-registration.
SSO & SAML
Allow readers to login using Single Sign-On for easy and quick access.
Branded Login page
Customize your login page to suite your corporate branding.
Rating & Feedback
Allow readers to rate your content, or provide more thorough feedback if they can’t find an answer.
Combine this with Analytics and make articles better for your readers.
Integration
Bring your favorite analytics, chat and commenting software into your knowledge base using built-in Integrations.
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Small things that make a difference
Dark & Light mode
Consume content in your knowledge base in light/dark mode.
Read time
Let readers know the total read time of an article (ex: 2 Minutes to read).
Display Contributors
Display contributors of the articles to the readers or hide them if required.
Status Indicator
Inform readers whether an article is recently added or updated.
Custom CSS / JavaScript
Support for Custom CSS / JavaScript for advanced users to give power.
SEO Optimized
Make sure your knowledge base gets discovered in Google.