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Document360

100k+ Users Use Document360 Every Day

Don’t believe us? Check out what users say

Source:G2 Logo

VS.
78%
Ease of Setup
94%
78%
Ease of Use
96%
79%
Quality of Support
97%
81%
Likelihood to Recommend
96%
14m
Avg. ROI (months)
12m
VS.
86%
Ease of Setup
93%
86%
Ease of Use
95%
90%
Quality of Support
95%
92%
Likelihood to Recommend
95%
14m
Avg. ROI (months)
11m
VS.
88%
Ease of Setup
93%
91%
Ease of Use
95%
93%
Quality of Support
95%
93%
Likelihood to Recommend
95%
11m
Avg. ROI (months)
11m
VS.
91%
Ease of Setup
93%
89%
Ease of Use
95%
92%
Likelihood to Recommend
95%
14m
Avg. ROI (months)
11m
VS.
87%
Ease of Setup
93%
90%
Ease of Use
95%
91%
Quality of Support
95%
83%
Likelihood to Recommend
95%
89%
Meets Requirements
93%

Awards & Recognition

Trusted by thousands of user in over 100+ countries

  • Software Reviews
  • Source Forge
  • Software Reviews
  • Source Forge
  • G2 Leader
  • G2 High Performer
  • Crozdesk
  • Software Advice Customer Support
  • Finance Online
  • Finance Online

Built to handle massive scale

Robust platform that provides seamless experience at scale

30M+

articles served per month

60K+

articles published per month

100K+

active users per month

Matt Watson
Gerard Urbano
Matt Watson
Matt Watson
Matt Watson

After reviewing a dozen knowledge base products, Document360 was the clear winner. Their amazing markdown editor and SEO features were unrivaled.

Matt Watson

Document360’s efficient and convenient knowledge-base design has saved our company a lot of time that was previously wasted on the storage and retrieval of important documents.

Ryan Brooks

Document360 has given us the customizability of a static site generator without the development, upkeep, or learning curve!

Dustin Smith

Document360’s ability to have document versions associated with software versions is a huge plus for any software project.

Victoria Risk

We have recently started to write our documentation in Document360. I have personally used it a lot the last few weeks and I am very satisfied so far. I think that it is a professional and polished product.

Matt Watson

Trusted by Global Brands

  • McDonald's
  • Stackify
  • Virgin Red
  • Harvard
  • Mambu

Frequently Asked Questions

  • Does Document360 offers private hosting?

    Yes, Document360 offers a private hosting environment dedicated only to your organization.

  • Document360 offers 24/7 automated support, delivering in-app help to the right customer at the right time, and actively deflecting incoming support tickets.

  • Document360 offers a free version with 5 team accounts and a set of supportive features. If you wish to evaluate its full potential, you can sign up for a 14-day free trial.

  • Document360 facilitates 20+ integration options with specialized solutions for the following categories: Chat, Analytics, Commenting and CRO tools. Also, you can integrate with any product using JavaScript Snippet.

  • Document360 provides complete access to your Knowledge Base via our Platform APIs, making integration with your own tool sets simple. With a REST API, you can access your knowledge base and have complete read/write access to articles, categories, users, and settings.

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