Knowledge Base Portal
For Editors, Writers, and Reviewers
An advanced portal for content producers, with the state of the art editor, category manager, analytics and more.
Fueling Knowledge bases for companies like
Category Manager
Create up to six levels of categories and subcategories to organize and display groups of similar topics, and easily rearrange or move them with a simple drag-and-drop UI.
Editors
Markdown editor lets you focus on writing text and code-heavy documents.
WYSIWYG lets writers who are most comfortable with Word-style editing feel right at home.
Both editors let you add links, images, videos, callouts, code blocks, and more.
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Versioning & Rollback
View version history between multiple article versions or rollback to a prior version.
Never worry about accidentally overwriting the content with automatic source control.
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Analytics
Learn where knowledge base traffic is coming from, what your visitors are looking for, and how they’re interacting with your content with in-depth analytics.
Localization
Build a multilingual knowledge base to support your global customers with AI machine translation or third-party support for human translation.
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Safe & Secure
SSL everywhere, database encryption at rest, 100% cloud-based architecture, roles & groups, enterprise SSO, and auditing.
Drive
Store and manage knowledge base files, images, videos, and quickly insert them into knowledge base articles.
Tagging, Recycle bin, Favorites, Color coding, Drag and drop.
Home Page Builder
Create a beautiful home page for your knowledge base without developer’s support using our drag-and-drop interface.
In-built features to help you manage a great knowledge base
Review Reminders
Avoid stale and outdated articles in your knowledge base with easily configurable reminders.
Notifications
Get notified for key events in your knowledge base via Email, Microsoft Teams, or Slack.
Backup & Restore
Daily backups of your knowledge base so you can restore or revert back to prior state.
Multiple Knowledge Base
Manage multiple knowledge bases from a single portal each with its own domain and branding.
SEO
Sitemaps, Robots.txt, and article level SEO features like Slug and Meta data configuration.
Commenting
Collaborate with other editors and reviewers directly by tagging them with @name.