Rapid guide to launch your Knowledge Base
Successful customer support starts with a great knowledge base
Impeccable support resources, tools, and techniques are available to respond to your customers’ queries. But which one will give the right solution at a right time? Which one is well-organized, standard and highly informative?
Our eBook will show you how to build a great knowledge base!
Download eBook
What will you learn from this book?
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Simple and Clean – The focus is on your content, making sure readability is great.
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User Feedback – Give your visitors an easy way to leave instant feedback on your knowledge base software.
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Access Anywhere – Responsive knowledge base tool across all devices – desktop, tablet and mobile.
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Fast Search – Fast intelligent search that automatically suggests answers as you type.
What’s inside
Launching a SaaS product and getting customers may sound easy. At the same time, it is a precedence to know that retaining an existing customer can cost anywhere between 5 to 25 times more than winning over a new customer. By Building and maintaining a top-notch knowledge base, definitely you could provide a high-quality post-sale service to your customers.
You’ll learn,
- Suggestions in detail to unanswered questions while creating your own knowledge base
- A step-by-step guide to creating and optimizing a predominant and high-class knowledge base
- How should you prepare yourself to offer your customers self-service success?
